TERMS & CONDITIONS OF SALE
Not Just Granite Ltd (Ireland)

1. Definitions and Application
1.1 These Terms and Conditions (“Terms”) govern all contracts for the supply of
goods or services by Not Just Granite Ltd, Unit 1, Creevagh, New Inn, Ballinasloe,
Co. Galway (“the Company”).
1.2 The purchaser of goods or services is referred to as “the Customer.”
1.3 By accepting a quotation or placing an order, the Customer agrees to be bound
by these Terms.
1.4 No variation shall be binding unless agreed in writing by authorised
representatives of both parties.
1.5 Where the Customer is a consumer, mandatory rights under Irish consumer law
apply and these Terms shall be interpreted accordingly.

2. Quotations, Orders and Specifications
2.1 A quotation issued by the Company is not an offer and may be withdrawn or
amended at any time prior to written acceptance of an order.
2.2 All quotations or estimates are valid for 30 days and based on information
supplied at the time.
2.3 An order is accepted only when the Company issues a written Order
Acknowledgement. The Customer must ensure the acknowledgement accurately
reflects all details, specifications and requirements.
2.4 If key dates provided by the Customer change, the Company cannot guarantee
adherence to previously agreed timescales for supply, manufacture or delivery.
2.5 Goods are supplied subject to the following characteristics of natural and
engineered stone materials:
    2.5.1 Natural stone contains inherent markings, colour variations, veins, pits and
fissures; these are not defects.
    2.5.2 Samples are indicative only; exact colour/pattern matches cannot be
guaranteed.
    2.5.3 Material descriptions do not imply suitability for any specific purpose.
    2.5.4 Thickness measurements are nominal; reasonable variation may occur.
    2.5.5 Some granites are resin-treated; minor variation may appear during
fabrication.
    2.5.6 Quartz materials may vary in shade and tone; samples are only
representative.

3. Price and Payment

3.1 Prices charged are those specified in the Company’s valid quotation or Order
Acknowledgement.
3.2 Deposits are non-refundable unless otherwise agreed in writing by the
Company.
3.3 The Company may charge for additional visits required due to:
    3.3.1 Customer changes after templating; or
    3.3.2 failure to comply with the Company’s templating or installation requirements.
3.4 Non-Account Customers
3.4.1 50% deposit payable upon confirmation of order.
3.4.2 Remaining 50% payable before delivery or installation, or earlier if delivery is
delayed by the Customer.
3.5 Account Customers
3.5.1 Payment is strictly due within 30 days of invoice/installation.
3.6 Late Payment
3.6.1 Interest may be charged at 1.5% per month on overdue amounts, in
accordance with Irish law governing late payment in commercial transactions.

4. Delivery
4.1 Delivery is deemed to occur:
    4.1.1 for fitted goods: upon completion of installation;
    4.1.2 for unfitted goods: when physically delivered or collected.
4.2 Delivery dates are approximations; time is not of the essence unless expressly
agreed in writing.
4.3 The Company is not liable for delays caused by factors beyond its reasonable
control, including material supply issues.
4.4 If Customer-supplied key dates change, production and delivery timelines may
be affected.

5. Risk and Title
5.1 Risk passes to the Customer upon delivery, or when delivery is tendered but not
accepted.
5.2 Title to goods remains with the Company until payment in full is received.
5.3 Until title passes, the Company may demand return of goods and may enter
Customer premises to repossess them. If goods have been resold, proceeds must
be held on trust for the Company.

6. Warranties and Liability
6.1 The Company warrants that goods will materially correspond with their
description at the time of delivery.
6.2 The Company shall not be liable for defects arising from:
    6.2.1 Customer-supplied drawings, designs or templates;
    6.2.2 wear and tear, misuse or negligence;
    6.2.3 failure to follow recommended care instructions;
    6.2.4 unauthorised alteration or repair.
6.3 For consumers, statutory rights under the Consumer Rights Act 2022 apply and
cannot be excluded.
6.4 For non-consumers/buyers in a business capacity, all implied warranties are
excluded to the maximum extent permitted by law.
6.5 Defects must be notified in writing within 3 days of delivery. This does not
affect statutory consumer rights.
6.6 Except for liability that cannot be excluded under Irish law, the Company is not
liable for:
    6.6.1 indirect or consequential loss;
    6.6.2 loss of profit, revenue or business;
    6.6.3 costs arising from delivery delays, installation issues, or natural properties of
stone.
6.7 The Company’s total liability shall not exceed the contract price.

7. Material Handling, Fitting and Customer Responsibilities
7.1 The following apply when the Company supplies or installs stone materials:
    7.1.1 Cabinets must be level, secure and structurally sound. The Company is not
responsible for damage to cabinetry or wall fittings.
    7.1.2 Small variances in thickness or overhang are normal. Wall chasing may be
necessary; making-good remains the Customer’s responsibility.
    7.1.3 Customer-supplied measurements (cut-outs, appliance locations,
splashbacks) are solely the Customer’s responsibility.
    7.1.4 Unsupported joints require care; Customers must not stand on stone
surfaces.
    7.1.5 Natural stone is porous and may stain; spills should be wiped immediately.
    7.1.6 Periodic sealing and proper maintenance is required for granite and marble.
    7.1.7 Stone may crack if struck; once installed, the Company is not responsible for
impact damage.
    7.1.8 Samples are representative only; natural variations occur.
    7.1.9 For safety and access reasons, lengths over 3 metres will not be supplied;
joints may be added where required.
7.2 Templates & Cutting Lists
    7.2.1 Before manufacture, all project sign off information (material, final drawings

etc) must be checked by an authorised Company representative and signed/confirm
approval by the Customer or their agent.
7.3 Specification Changes
    7.3.1 Changes to specification after order confirmation may incur additional
charges.
    7.3.2 Additional visits resulting from Customer non-compliance with
templating/installation processes may also incur charges.

8. Variation of Terms
8.1 The Company may amend these Terms from time to time.
8.2 Where changes affect current orders, the Customer will be notified and may
amend or cancel in writing.

9. Waiver
9.1 No failure or delay by the Company to enforce any right shall be deemed a
waiver of that right.

10. Severability
10.1 If any provision of these Terms is found invalid or unenforceable, all remaining
provisions remain in full force.

11. Governing Law
11.1 These Terms and all contracts are governed by Irish law.
11.2 The parties submit to the exclusive jurisdiction of the courts of Ireland.